- 31Working with a Team
- 30Creating a Common Language
- 29Staying on Track
- 28Building Your Support Systems
- 27Enforcing Personal Disciplines
- 26Adopting Success Strategies
- 25The Three Pillars of Self-Efficacy
- 24Avoiding Vicious Cycles
- 23Keep Your Balance
- 22Putting It All Together
- 21Sequencing to Build Momentum
- 20Employing Entanglement
- 19Setting Up Action-Forcing Events
- 18Framing Compelling Arguments
- 17Shaping Perceptions of Choices
- 16Using the Tools of Persuasion
- 15Identify Supporters, Opponents, and Convincibles
- 14Draw an Influence Map
- 13Identify the Key Players
- 12Mapping the Influence Landscape
- 11Jump-Starting the Team
- 10Managing Decision Making
- 09Altering Who Participates
- 08Target Processes for Change
- 07Assess Your Team’s Existing Processes
- 06Establishing New Team Processes
- 05Defining Performance Metrics
- 04Designing Incentive Systems
- 03Aligning Goals, Incentives, and Measures
- 02Treat People Respectfully
- 01Develop Backups